Frequently Asked Questions

Adding Contacts to your Acumera Account

To add a new Contact to your Acumera Account:

  • Download the attached form
  • Fill out the form
  • Save your changes
  • Attach it to an email to TechSupport@acumera.com
  • Alternatively, you can print, fill, scan, and attach the form if you prefer.

Please allow one business day to create the contact with appropriate permissions. Note that this request must be approved by an Account Administrator, from the email address we have on file for them currently.

If a new remote access contact is made, we will contact the users to walk them through their initial login.